Thank you for shopping at Martha’s Best Bundles
If you are not entirely satisfied with your purchase we are here to help.
RETURNS
No REFUNDS OR EXCHANGES.
To be eligible for a return , your item must be unused , unworn and in the same condition that you received it.
Your item must be in original packaging.
IT IS AGAINST FEDERAL LAW TO RE-SELL USED HAIR, SO WE CANNOT ACCEPT ANY HAIR PRODUCTS THAT HAVE LEFT THEIR ORIGINAL PACKAGING OR THAT LOOK WORN OR ALTERED IN ANY WAY.
Your item must have original receipt or proof of purchase for return.
You must email Marthasbestbundles@gmail.com with photo proof of an error made within 48 hours on behalf of Martha’s Best Bundles and we will proceed with next steps.
No returns on samples or custom items.
SHIPPING
You will be responsible for paying your own shipping costs for returning your item.
EXPECT TRACKING ONCE YOUR ITEM IS SHIPPED.
Shipping costs are non-refundable , if you receive a refund , the cost of return shipping will be deducted from your refund.
90% OF ORDERS SHIP OUT IMMEDIATELY FROM OUR SUPPLIER AND WITHIN 48 HOURS VIA FEDEX PRIORITY AND ARRIVE WITHIN 2-4 DAYS OF SHIPMENT BUT THERE MAY BE A STANDARD 2-4 BUSINESS DAYS PROCESSING TIME FRAME IN PLACE TO ACCOUNT FOR FACTORY DELAYS, SHIPPING DELAYS AND CUSTOM ITEMS.
WE TAKE RETURNS AND CHARGEBACKS VERY SERIOUSLY. IF YOU ATTEMPT TO DEFRAUD OUR COMPANY , EXPECT CRIMINAL CHARGES AND CIVIL SUITS TO FOLLOW. WE ARE CONFIDENT ANY DISPUTES AGAINST US WILL NOT BE LOST.